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What to do when the surgery is closed.
Life-threatening emergencies
Dial 999 immediately. This includes chest pain, stroke symptoms, severe bleeding, breathing difficulties, severe allergic reactions, or unconsciousness.
Urgent but non-life-threatening
Phone NHS 111: free, 24/7. They will assess your symptoms and direct you to the right service: pharmacy, out-of-hours GP, A&E, or self-care advice.
You can also use the NHS 111 online service.
When to think about each
| Situation | Best route |
|---|---|
| Cold, mild fever, sore throat, headache | Self-care / pharmacy |
| Worsening symptoms but not severe | NHS 111 |
| Severe pain, sudden onset | NHS 111 or A&E |
| Chest pain, stroke signs, unconsciousness | 999 |
Local A&E
Your nearest A&E department can be found on the NHS service finder.
Out of hours and emergencies
111 is the NHS non-emergency number. It is fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
In case of a life threatening emergency, please dial 999.